Platform How it works Customers Pricing
Operations command center for demurrage

Every hour of laytime
has a price. Stop losing
track of it.

A live operations board for laycan risk scoring, SOF-driven claims, and settlement modeling. Catch exposure before it becomes a write-off.

Operations Board: Active Shipments
LIVE 04 AUG 2026 · 09:41 UTC
Total exposure, active fleet
$0▲ 4.2% wk/wk
14
vessels tracked
Vessel / Route
Risk tier
Laytime used
Exposure
M/T Atlantic Voyager
Ras Laffan → Rotterdam
Breach
142%
$318,400
M/V Nord Halcyon
Fujairah → Ningbo
Emerging
88%
$94,200
LNG Meridian Star
Sabine Pass → Zeebrugge
Safe
41%
$0
M/T Solstice Trader
Houston → Antwerp
Emerging
76%
$41,850
Live alerts

Atlantic Voyager crossed laycan breach threshold. NOR tender disputed.

2 MIN AGO

Solstice Trader discharge rate trending 18% below fixture warranty.

26 MIN AGO

Pre-ops model flags congestion risk at Fujairah for next fixture window.

1 HR AGO

Meridian Star claim draft ready. Est. settlement $0 to $12,400.

3 HRS AGO
Live route: Atlantic Voyager
Ras LaffanRotterdam
Live risk scoring
Breaches flagged as exposure trends.
Automated claims
Drafted from the SOF timeline.
Full audit trail
Every claim, dispute-ready.
One command center
Ops, risk, and claims. No spreadsheets.
The cost of the spreadsheet

Demurrage doesn't wait for someone to update column F.

01

Contractual windows close silently

Most charter parties give 90 days to submit a claim. Once it passes, recovery is forfeited automatically.

02

SOF discrepancies surface too late

Statement of Facts errors get caught in counterparty review instead of internal review, weakening your negotiating position.

03

Laytime terms live in someone's inbox

Reversible laytime, deductible weather periods, and once-on-demurrage clauses get missed until the vessel is already accruing.

04

No visibility until it's a dispute

Ops, claims, and commercial teams work from separate files. By the time exposure rolls up, the vessel has sailed.

Why it compounds

A single missed deductible period doesn't just cost one claim. It resets the baseline every ops analyst uses for the next fixture with that terminal.

Underclaimed demurrage isn't a rounding error on a P&L. On LNG and VLCC fixtures, it's the margin.

$1.9M
Median annual underclaimed demurrage,
mid-size chartering desk
The platform

One board. Every vessel, every hour, every dollar of exposure.

Built for the desks that carry laytime risk on every fixture.

01 / Real-time operations board

Laycan risk, scored and priced before it's a phone call.

Every active shipment is scored critical, elevated, or optimal against laycan and laytime terms, with live dollar exposure attached.

  • Automatic risk scoring against fixture-specific laytime terms
  • Live $ exposure, updated as SOF events land
  • One board across ops, claims, and commercial
Fleet risk: this week3 critical
VesselRiskExposure
Atlantic Voyager
Ras Laffan → Rotterdam
Critical $318,400
Nord Halcyon
Fujairah → Ningbo
Elevated $94,200
Meridian Star
Sabine Pass → Zeebrugge
Optimal $0
Solstice Trader
Houston → Antwerp
Elevated $41,850
02 / Pre-ops risk engine

Model exposure before the fixture is even confirmed.

Run optimistic, likely, and pessimistic scenarios against a candidate charter party before initializing a shipment, so terminal performance and laytime terms get priced into the decision.

  • Three-scenario modeling: optimistic / likely / pessimistic
  • Terminal performance history factored automatically
  • Flags exposure risk pre-fixture, while terms are still negotiable
Pre-ops scenario: Fujairah discharge
Optimistic$0 exposure
Likely$62,000 exposure
Pessimistic$211,000 exposure
DriverBerth congestion, 30-day avg
03 / SOF timeline

Every event, every deductible period, in one timeline.

Statement of Facts events are logged and time-stamped against the running laytime clock, with deductible periods flagged automatically as they're entered.

  • Event-by-event laytime tracking from NOR to completion
  • Deductible periods flagged inline against charter party terms
  • Full audit trail for every hour claimed or excluded
SOF: M/T Atlantic Voyager
06:00
NOR tenderedWithin laycan window
Counted
14:20
Berthing commenced8h 20m post-NOR
Counted
19:45
Rain, discharge suspendedWeather, cl. 14(b)
Deductible
02:10
Discharge resumed4h 25m deducted
Counted
04 / AI-assisted claim generation

A draft claim, a strategy, and a settlement range, same day.

Once a voyage closes, Demurrage Defender drafts the claim directly from the SOF timeline, recommends a negotiating posture, and models a realistic settlement range based on comparable claims.

  • Auto-drafted claim, sourced line-by-line from SOF events
  • Strategy recommendation: firm, soft, dispute & negotiate, or escalate
  • Settlement-range modeling against historical outcomes
Draft claim: Solstice TraderDispute & negotiate
Laytime allowed72h 00m
Laytime used94h 45m
Demurrage rate$28,500 / day
Claim value$27,004
Modeled settlement range$18,200 – $24,600
05 / Claims audit console

Catch the discrepancy before the counterparty does.

Every claim is checked against its source SOF events for gaps, timing conflicts, and unsupported deductions before it goes out. Reviewers accept, escalate, or dispute line items in one workflow.

  • Automated discrepancy detection against SOF source events
  • Reviewer workflow: accept, escalate, or dispute per line item
  • Full decision trail for internal and counterparty audit
Audit queue: 3 open items
Deductible period exceeds SOF-logged durationNord Halcyon · line 4
Escalate
NOR timestamp inconsistent with pilot logAtlantic Voyager · line 1
Dispute
Rate applied matches charter party termsSolstice Trader · line 2
Accept
06 / Commercial & terminal analytics

Know which terminals cost you money before you fix there again.

Benchmark demurrage cost and cycle time by terminal and counterparty, and rank berths by historical performance. Every fixture decision backed by your own claims history.

  • Cost benchmarking by terminal and counterparty
  • Congestion tracking across rolling 30/90/365-day windows
  • Terminal cost ranking to inform the next fixture
Terminal cost ranking: LNG, YTD
Terminal
Avg. demurrage / call
Rank
Ras Laffan
Qatar
$61,200
1 / 18
Sabine Pass
United States
$22,800
7 / 18
Zeebrugge
Belgium
$9,450
14 / 18
How it works

From fixture to recovery, on one platform.

1

Track

Every active shipment lands on the operations board, with laytime terms and SOF events logged as they happen.

2

Detect risk

Laycan risk scoring and the cargo risk monitor flag exposure the moment a vessel trends toward breach.

3

Generate claim

On voyage close, a claim drafts automatically from the SOF timeline with a recommended negotiating strategy.

4

Recover

Audited, dispute-ready claims go out faster and settle closer to full value.

Built for chartering desks and trading houses

Ops, claims, and commercial teams managing tanker, LNG, and LPG demurrage exposure run on Demurrage Defender.

Ready when your desk is

Recover what's already yours.

See your own fixtures modeled on the board. Get in touch and we'll get your desk set up.